Shipping & Returns
We are shipping your packages with great care. As we navigate this uncharted territory shipping and return processing may be delayed. Click here for more information regarding COVID-19.
SHIPPING POLICY
We are happy to currently offer free ground shipping for domestic U.S. orders. Once your order is placed, you will receive an email confirming the details of your order. Orders typically ship within 24-hours of purchase, however due to COVID-19 shipping may be delayed. Once your order is fulfilled, you will receive an email confirmation with tracking information. Please note: Orders placed after 3pm PST will ship the following business day, including 2nd-day air and next-day air shipments. We do not ship on the weekends or holidays, and we do not ship to PO Boxes or APO/FPO addresses.
We also ship to Canada for a flat rate fee of $35. Duties and taxes are calculated directly into shipping costs and are taken care of at checkout.
RETURN POLICY
Return shipping is on us! Items are eligible for return or exchange within 30 days of your ship date*. All items must be returned in its original condition (unworn, unwashed, unaltered, tags attached) and in original packaging. To avoid delayed processing, returns must include the packing slip supplied upon shipment. Items that appear to be worn and/or washed and not in its original/sellable condition may result in delayed refund, or may not qualify for a refund. In these cases, the item(s) will be returned to you. We do not accept returns on items purchased at retail stores, only Bella Dahl items purchased on belladahl.com. Items marked as “Final Sale” cannot be returned or exchanged. Please note that shipping and handling charges are non-refundable.
SWIMWEAR RETURNS
If you are unsatisfied with your full-price purchase, you may return the item for a refund within 30 days of receiving of your purchase should it meet the requirements of our return policy above.
Due to health regulations, styles that are soiled, worn, damaged or laundered will not be accepted. It is at Bella Dahl’s discretion to determine if the returned product has been soiled. If it is determined to be soiled, orders will not be accepted for a return or store credit. Bella Dahl cannot send back the order and will have to damage out any soiled items.
We offer a limited warranty on our products. If there is an issue of receiving the wrong item or you have an item that is defective beyond normal wear and tear please contact our Customer Service team at concierge@belladahl.com.
Original shipping charges will not be refunded unless the return items are deemed defective.
Sale items are non-refundable. No Returns. No Exchanges. No Exceptions. Please double check your sizes! No modifications can be made after your order is placed.
Please include the order number on the outside of the package
Start a Return to receive your pre-paid shipping label.
INTERNATIONAL RETURNS
International customers are responsible for covering the shipping cost on returns. Please include a copy of the packing slip with reason for return and use a trackable method of return. At this time we cannot process exchanges on International orders.
Looking for something else? Check out our Frequently Ask Questions or contact Customer Service.